mmk9 Privacy Policy

Q: Can I request deletion of my personal data?

Yes, you can. Contact support@mmk9.im to request data deletion. However, some financial data cannot be deleted until the legally required retention period has passed, due to legal requirements and financial record-keeping obligations.

Protecting your personal data is one of mmk9's core responsibilities. This policy explains what information we collect and how we use it.

Last Updated: 30 October 2026

1. Introduction and Purpose

Section 1

This Privacy Policy ("Policy") applies to all players and visitors who use the mmk9 platform. mmk9 is an online casino platform offering football, Live Casino, Slots, and fish shooting games for players in Myanmar.

Through this policy, we want to make clear that we handle your personal data with responsibility, transparency, and honesty. Please read this policy carefully — by continuing to use the platform, you agree to the terms set out in this policy.

mmk9 protects your personal data and payment information securely using SSL (Secure Socket Layer) encryption technology.

2. Information We Collect

Section 2.1

Information collected directly from you

Information we may receive when you register an account or request a service includes —

Full name and date of birth
Email address and phone number
Payment method details (KBZPay, Wave Money, AYA Pay, CB Pay)
Payment history and deposit / withdrawal records
Gaming history within your casino account
Customer support interaction records

Section 2.2

Automatically collected technical data

When you visit our website, the following technical data is recorded automatically —

IP address and Internet Service Provider (ISP) type
Browser type, version and language settings
Device type (desktop, mobile) and operating system platform
Browsing behaviour within the website (session data)
Data collected from cookies and similar tracking technologies
Referer URL showing which website directed you to our site

3. How We Use Your Information

Section 3

mmk9 uses your personal information only for the following purposes —

Account registration and verification — to verify your personal details and provide services without delay
Payment processing — to handle deposit/withdrawal requests and payments via KBZPay, Wave Money
Delivering gaming services — to smoothly operate football betting, slots, and live casino services
Customer support — to answer your questions via 24/7 live chat and email
Security checks — to prevent fraud and financial misconduct, and to comply with responsible gaming requirements
Service improvement — to improve the platform so players have a better experience
Meeting legal and regulatory requirements — to maintain records in line with legal obligations

We will not use your personal information for any purpose other than those stated in this policy.

4. Cookies and Tracking Technologies

Section 4.1

What Are Cookies

Cookies are small data files stored in your browser. mmk9 uses cookies to keep the platform running smoothly and to give players a better experience.

Section 4.2

Types of Cookies We Use

Essential Cookies — for account login, session management and security functions
Performance Cookies — to understand how the website is used and to improve the platform
Functional Cookies — to remember your language preferences and display settings

You can block cookies from your browser settings, but some platform features may not work properly as a result.

5. Third-Party Sharing Policy

Section 5.1

When We Share Information

mmk9 does not sell, rent or use your personal information as a commodity for third parties. However, we may work with other parties in the following limited cases —

Payment service providers — data shared as necessary to process payments with KBZPay, Wave Money, AYA Pay, CB Pay
Gaming technology providers — technical collaboration required to deliver gaming services smoothly
Legal information requests — requests that comply with legal requirements in cases of legal violations or fraud prevention

Section 5.2

Third-Party Providers' Responsibilities

Third-party service providers involved in our operations are bound by data protection agreements that meet mmk9's instructions and the restrictions in this policy. Those companies may not use the data they receive in any way that we have not authorised.

6. Data Security and Protection

Section 6.1

Technical Security Measures

mmk9 maintains the following technical safeguards to protect your personal information and payment data —

SSL (Secure Socket Layer) encrypted connections — all data transfers are encrypted
Database encryption — stored personal information is encrypted and maintained securely
Access controls — only designated staff have access to your data
Regular security audits — safety and data protection are reviewed on a regular basis
Two-Factor Authentication (2FA) — an additional layer of security for account access

Section 6.2

Your Protection Responsibilities

Even with mmk9's technical security measures in place, you are also responsible for keeping your account secure —

Choose a strong password and change it regularly
Never share your account login details with anyone
Always log out after using a public computer or public WIFI
If you notice any suspicious activity, contact us immediately

7. Data Retention Period

Section 7

We retain your personal data for as long as the following conditions are met —

Account service period — For as long as your mmk9 account remains active
Payment records — For as long as required to meet financial record-keeping obligations
Legal requirements — Until any legal claims or disputes have been resolved

After an account is closed, we securely delete your data. However, certain data may be retained further for legal compliance and financial fraud prevention purposes.

8. Your Rights

Section 8

As a mmk9 player, you have the following rights regarding your personal data —

Right to access — You can request to view what personal data we hold about you
Right to rectification — You can request corrections to any inaccurate personal data
Right to object — You can object to certain ways we handle your personal data (where no legal requirement applies)
Right to erasure — You can request deletion of your personal data after the service period has ended (excluding data subject to legal retention periods)
Right to data portability — You can request a copy of the personal data we hold about you in a readable format

To exercise any of the rights above, contact us at [email protected]. We will act on your request without delay.

9. International Data Transfers

Section 9

In providing our services, some of your personal data may be processed on servers outside Myanmar. When this is necessary, we —

Enter into a data protection agreement with the receiving party that aligns with this policy
Carry out all data transfers through SSL-encrypted connections
Transfer only the data strictly necessary to deliver the service

10. Protection of Minors

Section 10

mmk9's services are for persons aged 21 and above only. If we become aware that we hold personal data of anyone under 21, we will delete it immediately and suspend the service without delay.

If a review of personal data reveals that a user is under 21, we will immediately close that account and delete all associated data. Parents or guardians with questions about child protection can contact us at [email protected].

11. Policy Changes

Section 11

mmk9 may revise this Privacy Policy based on operational changes, service updates, or legal requirements. When we make significant changes, we will —

Post a prominent notice on the website
Update the "Last revised date" of the policy
Notify you by email without delay

Continued use of the platform after changes are announced will be taken as your acceptance of the updated policy.

12. Contact Us

Section 12

If you have any questions or need clarification about this Privacy Policy, you can reach us through the following channels —

Privacy Policy Contact

Email: [email protected]

24/7 Live Chat: Contact us directly via the Live Chat button on the platform

We handle privacy-related inquiries without delay.

Questions about privacy protection

mmk9 uses your personal data only for account registration, payment processing, delivering football / Slots / Live Casino services, 24/7 customer support, and security verification. It is never used beyond the purposes stated in this policy.

mmk9 does not sell, rent, or treat your personal data as a commodity to any third party. Data is shared only with payment providers such as KBZPay and Wave Money, and game technology partners, and only to the minimum extent necessary to deliver the service.

Yes, you can. Contact [email protected] to request data deletion. However, some financial data cannot be deleted until the legally required retention period has passed, due to legal requirements and financial record-keeping obligations.

mmk9 protects payment data — including KBZPay, Wave Money, AYA Pay, and CB Pay information — using both SSL encryption and database encryption. Access is restricted to specific staff only, which keeps the risk of payment data leaks low.

If certain cookies are blocked, some platform functions — keeping your account login session active, remembering language settings, and maintaining session continuity — may not work properly. In that case, we recommend keeping only the essential cookies enabled for a smooth gaming experience.

If significant changes are made, we will post a prominent notice on the website and also notify you at your registered email address. The "Last Updated" date of this policy will also be updated. For this reason, please make sure the email address registered at [email protected] is current and correct.